customer interaction analytics

Use of Artificial Intelligence (AI) in Customer Interaction

Use of Artificial Intelligence in Customer Interaction: AI Customer Intelligence Artificial Intelligence (AI) is back in the headlines as more and more companies like Amazon, Google, Facebook, Twitter, and Microsoft have started to commercialize its use. Four important developments in the past few days on this front caught our eye. The most recent was last… Continue reading Use of Artificial Intelligence (AI) in Customer Interaction