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Customer Experience

Why is Customer Personalization Important?

Why is Customer Personalization Important? Data science is helping in rewriting the dynamics of business but in today’s fiercely competitive world the focus is on delivering a highly personalized experience to your customers. But it is no longer enough to merely tal

| 02 Aug 2021

Advantage For Financial Services Lies Only in Customer Satisfaction

Advantage For Financial Services Lies Only In Customer Satisfaction The results of a new poll released last week by the deVere Group show that more than half of the world’s millennials are happy to switch to, or already have, to a digital-only bank.  While that may be wel

| 30 Jul 2021

5 Ways to A Better Customer Experience

5 Ways to A Better Customer Experience In a crowded market where customers have multiple options, they need a valid reason to select your brand. How many times have your customers remarked after an interaction with your business – what an excellent experience? Whethe

| 08 Jan 2017